At GranNino, we are committed to providing dependable access to our subscription and paid chat services. Please review our refund policy below to understand how payments and service issues are handled.
GranNino does not offer refunds for any subscription or chat service payments unless clearly stated in promotional offers or campaigns. These exceptions are valid only when communicated through GranNino’s official channels:
Any refund claims made outside these verified platforms will not be honored.
Once your payment is processed, it guarantees access to the selected GranNino service. If you experience any issues while receiving the service:
If a duplicate payment is made, GranNino will extend your service duration accordingly. No refunds will be issued for duplicate transactions — instead, the extra payment will be converted into additional service days or credits.
If you have any questions or need help, our support team is always here for you. Thank you for choosing GranNino!
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